Legal Document

good111 bat's Privacy Policy

This document clearly explains how your personal information is collected, why it is collected, and how it is kept secure when you use the good111 bat platform.

Last Updated: January 2025

1 Introduction and Scope

This privacy policy applies to all users of the good111 bat platform's services — the website, mobile application, and any related digital channels. When you register, log in, or use any service on this platform, you consent to the terms described in this policy.

This document works alongside good111 bat's Terms and Conditions, and it is recommended that both documents be read together. Protecting user information is an important responsibility for us, and we commit that your data will never be sold to third parties.

This policy may be updated from time to time. If changes are made, we will notify you through designated communication channels. The latest version will always be available on this page.

2 What Information Is Collected

2.1 Information You Provide Directly

Information you provide yourself during registration or when managing your account includes:

  • Full name and date of birth
  • Email address and mobile number
  • Password (stored in encrypted form)
  • Documents submitted for identity verification (such as national ID details)
  • Mobile financial service details used for deposits and withdrawals

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform, such as:

  • IP address and device type
  • Browser type and operating system
  • Navigation patterns on the site, pages clicked, and session duration
  • Betting and gaming history
  • Login time and approximate location data

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may in specific cases receive limited information from approved third parties. This process is always carried out in compliance with applicable law.

3 Purpose of Using Information

good111 bat uses collected information for the following purposes:

  • To create, verify, and keep accounts secure
  • To process and track deposit and withdrawal transactions
  • To provide bonuses, promotional offers, and VIP benefits
  • To provide 24/7 customer support
  • To detect and prevent fraudulent activity
  • For technical analysis to improve platform performance
  • To meet legal obligations

We process your information only within the scope of these purposes. If the use of information for any purpose needs to change, you will be informed in advance.

4 Cookies and Tracking Technologies

The good111 bat platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the platform experience.

4.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences and settings (such as language selection).
  • Analytical Cookies: Used to monitor site usage and improve services.

You can disable non-essential cookies through your browser settings. However, this may affect some platform functionality.

5 Information Disclosure and Sharing

good111 bat does not sell your personal information to third parties. However, limited information may be shared in specific circumstances:

5.1 Service Provider Partners

Necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners are required to follow our privacy standards and may only use the information received for the designated purpose.

5.2 Legal Obligations

Specific information may be provided to comply with valid orders from courts, regulatory authorities, or law enforcement agencies. In such cases, we will attempt to notify you in advance where the law permits.

5.3 Fraud Prevention

In cases of money laundering, fraud, or security breaches on the platform, information may be shared with the relevant authorities.

6 Data Security Measures

good111 bat takes industry-standard technical and administrative measures to keep your information secure. Key measures include:

  • Data transmission is secured through SSL (Secure Socket Layer) encryption
  • Passwords are never stored in plain text — strong hashing methods are always used
  • Servers and databases are kept under regular security testing
  • Staff can only access specific information required for their own work
  • Automatic alerts are issued when suspicious logins or unusual activity are detected

However, no data transmission over the internet is entirely risk-free. We take every precaution, but we cannot guarantee absolute security.

7 Data Retention Period

Your information is retained only for as long as it is necessary or legally required. The general rules are:

  • Information for active accounts is retained for the duration of the account
  • Transaction and financial records are kept for a set period even after account closure, as legal obligations may apply
  • Identity verification documents are kept for a defined period from the date of service use
  • Anonymised data used for analytical purposes may be retained for a longer period

Once the defined period ends, data is securely deleted or permanently anonymised.

8 Your Rights

As a user of the good111 bat platform, you have certain important rights regarding your own information:

8.1 Right to Access Information

If you want to know what information we hold about you, you can contact us. We will respond within a reasonable time.

8.2 Right to Correct Information

If any information on your account is incorrect or outdated, you can request that it be corrected.

8.3 Right to Delete Information

If certain conditions are met, you can request that your information be deleted. However, some information must be retained for a set period due to legal obligations.

8.4 Right to Restrict Processing

In specific circumstances, you can request that the processing of your information be restricted. Please contact our support team for assistance on this.

If you face any difficulty exercising these rights or want more information, detailed guidelines are available on the site's FAQ page.

9 Protection of Minors

All services on good111 bat are for persons aged 21 or above only. We do not knowingly collect any personal information from minors. If a person registers by providing false information about their age and this is confirmed during verification, that account will be closed immediately and the associated information will be deleted.

To learn more about responsible gaming, read the Responsible Gaming Guidelines, which contain detailed information on age verification and safe gaming.

10 Provisions on Policy Changes

good111 bat reserves the right to change or revise this privacy policy at any time. If changes are made:

  • The revised version will be published on this page
  • The "Last Updated" date at the top of the page will change
  • For significant changes, notice will be given via registered email or through a notification on the platform

If you continue using the platform after changes are made, you will be considered to have consented to the revised policy. It is therefore recommended that you review this page regularly.

Contact

Data Protection Contact

If you have any questions about this privacy policy or any requests regarding your information, please contact our support team. We provide support in Bengali and English 24/7.

Live Chat Support
Instant support via direct chat on the platform — 24 hours a day, 7 days a week
Email
[email protected] — send any privacy-related requests
Response Time
We respond to information-related requests within a reasonable time

Your information is a trust placed with us

good111 bat commits that your personal information will always be handled with the greatest care. We believe that respecting every user's privacy is a fundamental responsibility.